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Reviewed by Accessible360

Website and Technology Accessibility Statement

  1.   Accessibility Assistance

    If you have difficulty using or accessing any element of this website or any Dillard’s mobile app or tool, please feel free to contact us by phone at 1-800-DILLARD or email questions@dillards.com and we will work with you to provide the information, item or transaction you seek through a communication method that is accessible for you consistent with applicable law (for example, through telephone support).

  2.   Goal of Accessibility for All

    Dillard’s desires to provide a positive customer experience for all our customers, and we aim to promote accessibility and inclusion. Our goal is to permit our customers to successfully gather information and transact business through our website and other technology platforms.

    Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software or captions for videos, our goal is to make your use of Dillard’s technology a successful and enjoyable experience.

  3.   Actions

    We are actively taking a variety of steps and devoting resources to further enhance the accessibility of our websites and other technology. Although we are proud of the efforts that we have completed and those that are in progress, we at Dillard’s view accessibility as an ongoing effort.

  4.   Feedback

    Please contact us by phone at 1-800-DILLARD or email questions@dillards.com if you have any feedback or suggestions as to how we could improve the accessibility of the website or our technology.

  5. Last Updated: September 14, 2020